Terms of service

The service

LioncrestOS lets businesses manage contacts, deals, projects, tasks, meetings, forms, quotes, invoices and related records in a private workspace, and optionally connect services such as Google Calendar. We may improve, change or add features over time.

Accounts and access

• Accounts are created by a workspace administrator. You may not create accounts for others without their permission.
• Keep your password and any API tokens confidential. You are responsible for activity under your account.
• Administrators control who can access their workspace and what each role can do, and are responsible for removing access when someone leaves.
• Tell us promptly at jking@lioncreststrategies.com if you suspect unauthorised access.

Your content

The customer owns the content in its workspace. You grant us permission to host, process and display that content only to provide and secure the service for you. You are responsible for having the right to collect and store the information you put into LioncrestOS, including information about your own clients, and for using booking pages and forms in line with applicable privacy and marketing laws. Our handling of personal information is described in our privacy policy.

Acceptable use

You agree not to:

• break the law, infringe others' rights, or store content you have no right to store;
• send spam or unsolicited messages through the service's email, forms or booking features;
• upload malware, or try to access other workspaces, bypass security, or probe or overload the service;
• collect special categories of sensitive data (such as health details) through forms unless you have a lawful basis and the consent required;
• resell or provide the service to third parties except as agreed with us in writing.

We may suspend access that puts the service, other customers or the public at risk, and will tell you why where we can.

Third-party services

Integrations such as Google sign-in and Google Calendar are optional and are also governed by the third party's terms. We are not responsible for third-party services, and features that depend on them may change if those services change.

Fees

Fees, if any, are set out in your order or agreement with Lioncrest Strategies. Unless that agreement says otherwise, fees are payable in advance and are non-refundable.

Availability and support

We aim to keep LioncrestOS available and to back up data regularly, but the service may occasionally be interrupted for maintenance or reasons outside our control. Support is available by email at jking@lioncreststrategies.com.

Disclaimers

The service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose. Information produced by the service (such as dashboards and invoices) should be checked before you rely on it for financial or legal decisions.

Limitation of liability

To the extent permitted by law, Lioncrest Strategies is not liable for indirect, incidental or consequential losses, or for lost profits, revenue or data. Our total liability for any claim relating to the service is limited to the fees you paid us for the service in the twelve months before the claim.

Ending use

You may stop using LioncrestOS at any time. We may end or suspend the service for a breach of these terms, or end it for convenience with at least 30 days' notice. Before your workspace is closed you can export your records; after closure we delete workspace content as described in the privacy policy.

Changes to these terms

We may update these terms. We will change the date above and, for material changes, notify workspace administrators before they take effect. Continuing to use the service after that means you accept the updated terms.

Governing law

These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have jurisdiction over any dispute.

Contact

Questions about these terms: jking@lioncreststrategies.com.